Q. What is Genre Gallerie® ?
A. Genre Gallerie® is a group of savvy designers creating limited edition contemporary high quality canvas prints.
Q. Why is Genre Gallerie® different?
A. Genre Gallerie® ’s prints are designed by practising graphic designers specifically with the interior design industry in mind. We take pride in our unique designs and the superior quality of our product.
Q. What is the expected life of a Genre Gallerie® print?
A. All Genre Gallerie® artwork is printed on museum-grade American canvas rated for 100 years, with UV inks rated for 75 years.
Q. What about copyright of images?
A. Please refer to the ‘Our Product’ section of the site where you will find our ‘Copyright’ information.
Q. Can I buy the rolled printed canvas image, without the frame?
A. Yes you can buy the printed rolled canvas without the frame. Please contact Genre Gallerie® for pricing.
Q. What method of payment do you accept?
A. Genre Gallerie® accepts Visa, Master Card, cheque and money order.
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Q. Do I need to supply my personal details?
A. Yes, you need to supply your personal details for delivery. This information is for our records only and can be removed upon written request.
Q. Where does Genre Gallerie® deliver to?
A. Genre Gallerie® delivers anywhere in the world!
Q. How much is delivery?
A. Delivery is available Australia-wide at the following costs. Postage for 1 item under 1 metre AU$14, 2 items under 1 metre AU$16, 3 items under 1 metre AU$19, 4 or more items under 1 metre $24, items over 1 metre via courier $30. For international shipping please contact Genre Gallerie® for a quote.
Q. What is the turnaround time for my print?
A. Approximate turnaround time to expect for:
Catalogue orders - 2 weeks
Single commissioned design - 4 weeks
Range of commissioned designs - 6-8 weeks
Q. How can I contact you?
A. You can contact us on +613 9830 2932, fax us on +613 9836 5211 or email us at info@genre.net.au
Q. What are your terms and conditions?
A. Click here to view our terms and conditions. |